Our Services
Ready to end IT anxiety? We've designed three flat-rate service tiers to eliminate unpredictable hourly costs and unexpected downtime. Our plans remove the guesswork from your IT budget. Choose the level of support that fits your business—from essential troubleshooting to guaranteed, executive-level strategic partnership. Our goal is to shift your focus from IT problems to business growth.
Tier 1: Essential Support
Predictable cost for all your user support needs
This plan shifts your costs from high hourly rates to a manageable flat monthly fee.
Unlimited Remote Support
Unlimited On-Site Support
On-Site Fee Applies: A flat On-Site Service Fee is charged per visit to cover travel and dispatch.
Client is responsible for all networking, security, servers, and data backup.
Tier 2: Proactive Managed IT
Zero On-Site Fees + Managed Security + Backup
This plan includes the software and expertise to prevent issues and eliminates the costly on-site travel fee.
Everything in Tier 1 PLUS:
On-Site Fee WAIVED for all support visits.
Managed Endpoint Security (Antivirus/Malware & Patching).
Workstation Data Backup and Cloud Sync
Tier 3: IT Partner (vCIO)
IT Strategy: Complete, Guaranteed Stability
Includes executive consulting and a 48-Hour Service Guarantee.
Everything in Tier 2 PLUS:
Guaranteed 48-Hour Response/Resolution SLA.
vCIO: Quarterly Strategy Sessions, IT Budget Planning, and Strategic Roadmaps.