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Monthly managed IT for offices that need it handled.

Commercial offices in Westchester, NYC, NJ, and CT.

Novaj Tech watches your computers, email, Wi-Fi, security, and backups for one flat monthly rate after a short assessment. Monitoring 24/7. Support during business hours; emergencies escalated. Based in Pelham. Let's see if we're a fit, both ways.

Book a call Get an assessment
★★★★★Google Founder-led Monitoring 24/7 · hundreds of five-stars
Computers
Android
Mobile
Huntress Security
NinjaOne Backups
Servers
UniFi Networking
Microsoft 365Google
365 & Google
Google Drive
Files
Hudu IT Docs
Novaj Tech
Platforms & partners we work with
MicrosoftGoogleAppleUbiquitiNinjaOneIT GlueHuduBitwardenHuntressSentinelOneMicrosoftGoogleAppleUbiquitiNinjaOneIT GlueHuduBitwardenHuntressSentinelOne
What we do

How we work with you.

Monthly Managed IT with security built in, plus projects when you change or grow.

Managed IT

Flat monthly care for commercial offices

  • Monitoring 24/7 on covered systems
  • Patching, security basics, and backup oversight
  • Help desk during business hours; emergencies escalated
  • Microsoft 365 day-to-day admin and vendor coordination
  • One flat monthly rate after a short assessment (no package ladder)
Explore Managed IT

Security included

Huntress-backed identity, email, and endpoint protection inside Managed IT

  • MFA and identity hardening for Microsoft 365 / Google
  • Email filtering and safer defaults
  • Huntress MDR on covered machines
  • Backup job verification and restore-test cadence
  • Included with Managed IT, not a separate upsell
Explore cybersecurity

Projects

Scoped, one-time work when the office changes

Talk about a project

Hundreds of five-star reviews from local businesses. Discovery goes both ways: you see how we work, we see if we're a fit.

Book a call Get an assessment
What we run for you

IT services, under one roof.

From the helpdesk ticket to the firewall, the new-hire laptop to the office move. We own it all, so nothing falls through the cracks.

Not sure what you need? Talk to us
One partner · your whole environment

We take the seat. Your whole office gets secured.

Workstations, laptops, Wi-Fi, servers, email, files, the day Novaj Tech takes over your IT, every part of the office comes under monitoring, security and backup.

See everything in Managed IT
You
Novaj Tech
Computers
!
Android
Mobile
!
HuntressSecurity
!
NinjaOneBackups
!
Servers
!
UniFiNetworking
!
Microsoft 365Google
365 & Google
!
Google Drive
Files
!
HuduIT Docs
!
UNMANAGED · EXPOSED · ON THE OWNER’S PLATE
MONITORED · SECURED · BACKED UP · SUPPORTED
How we work

What working with us looks like.

Four steps from first call to fully managed. No drawn-out sales process, no disruption to your team, just a clean handoff to people who've got it from here.

01

Discovery call

A relaxed call that goes both ways. We learn your business; you decide if we're a fit. No pressure, no obligation.

02

Assessment & plan

We map your whole environment, what's working, what's at risk, and come back with a clear plan and a clear next step.

03

Onboard & secure

We take the keys: monitoring, MFA, backups, patching and documentation, rolled out with zero disruption to your team.

04

Watched & maintained

Day-to-day support plus Monitoring 24/7. We handle the IT; you get back to running the business.

Recent work

Friday bring-up for an AI office near Union Square.

Browse projects
Neat-patched UniFi rack — AI office Wi-Fi near Union Square
NYC · UniFi

AI office Wi-Fi near Union Square

One-day UniFi bring-up: network, conference room, and eight desks when the clock was real.

Read the project
Why Novaj Tech

Founder-led IT that treats your systems like our own.

No faceless help desk. You work with the founder on a flat monthly plan. Monitoring 24/7. Support during business hours; emergencies escalated. About Novaj Tech.

Founder-led

You work with the founder directly, not a call-center queue or a rotating cast of juniors.

One flat monthly rate

Predictable billing that covers your whole environment, no surprise invoices when something breaks.

Watched 24/7

Monitoring 24/7 catches most issues before you ever feel them. Your systems stay up; we handle the rest.

A good fit, both ways

The discovery call goes both ways. We're selective about who we take on, so every client gets our best.

Reviews

What our clients say

★★★★★Google ★★★★★Thumbtack
★★★★★

"As the head of IT operations for our company, I entrusted Besnik with a comprehensive network reset. He executed flawlessly and minimized downtime to our daily operations, faster speeds, greater reliability, and enhanced security. His technical proficiency and clear communication make him invaluable to any organization."

Aaron Rampersad
Head of IT Operations
★★★★★

"Novaj Tech was quick and efficient getting us back into our servers. Besnik was knowledgeable and well-spoken, he's managing and maintaining our office networks now. Great team and very professional."

Arjan Muhametaj
★★★★★

"From the planning and budgeting stage to the install, Besnik was responsive, patient, and efficient. He took the time to explain things and was always on time. I couldn't have asked for a better experience."

Trestle Art Space
★★★★★

"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."

Evan Blitzer
★★★★★

"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."

Ross Bauer
★★★★★

"Our office Wi-Fi was a constant headache, slow, spotty, video calls dropping. Besnik diagnosed it, explained everything clearly, and had us running fast and stable in no time. The difference is night and day."

Allegra Abizaid
★★★★★

"The Wi-Fi at my office wasn't working properly. Besnik came quickly and fixed the entire system. We haven't had a single problem since. Amazing service."

Avore
★★★★★

"In under three hours he upgraded our entire network and migrated 20+ devices automatically. I'm sure there are less expensive consultants, but his work ethic and attention to detail make him worth every single penny."

Martin Dluzansky
★★★★★

"I went through five different technicians to compare knowledge and price. Besnik was, hands down, the best. He hardwired six TVs through the walls and took the time to teach me how to manage my own network. 10/10."

Jonard Bolante
Who we serve

Industries we know well.

Medical, legal, accounting, and more. Each industry page gets into the tools and risks that matter.

See industries.

Not on the list? We probably still fit, just ask.

Law FirmsAccounting & FinanceMedical OfficesReal EstateConstruction & TradesNonprofitsProfessional ServicesRetail & Hospitality
Besnik Novaj, founder of Novaj Tech, Pelham NY
Pelham, NY · HQ
How Novaj Tech started

One engineer with a deep résumé, now trusted by businesses across New York, New Jersey & Connecticut.

I’m Besnik Novaj, and I founded Novaj Tech in January 2021. Before that, I spent more than a decade inside enterprise IT, multi-site campus networks serving 4,000+ users, 2,000+ managed devices, 30+ virtualized servers, and the kind of security and compliance work most small IT shops never touch.

When COVID reshaped how every business runs, I started looking closely at the average local business, and what I found was alarming. Everyone was a local admin on their own machine. Whole offices were running the Home edition of Windows. “Security” was the McAfee trial that came with the computer. Every password was some version of Pizza123, nobody had MFA turned on, and the only time I’d hear from someone was after they’d already been hacked.

That’s the opportunity I built Novaj Tech around: give small and mid-sized local businesses the same security and management the big enterprises run, proper identity, MFA, monitoring, patching and backup, without paying an enterprise fortune for it.

What started as one engineer has grown into a trusted IT partner for businesses across New York, New Jersey and Connecticut, with hundreds of five-star reviews on Google and Thumbtack since 2021.

Besnik Novaj · Founder, Novaj TechConnect on LinkedIn
FAQ

Questions, answered straight.

No jargon, no runaround. If yours isn't here, ask us directly. You'll get a real answer.

Ask a question
What exactly is "managed IT"?
Ongoing care for your office IT: computers, email, security basics, backups, and the network, for one flat monthly rate after assessment. Monitoring 24/7. Support during business hours; emergencies escalated.
How does the pricing work?
Flat monthly after a short assessment. No package ladder. Monitoring 24/7. Support during business hours; emergencies escalated. Clear number and term before you sign.
Do you do one-off projects too?
Yes. Many clients start with a project, an office build-out, a move, a security clean-up, and move onto a managed plan once they've seen how we work.
How does support work?
Monitoring 24/7. Support during business hours; emergencies escalated. You open a ticket and reach a real engineer who already knows your setup. Monitoring often catches issues before you do.
Get started

Let's make sure we're a fit, both ways.

No pressure, no obligation, just a clear answer. The discovery call goes both ways.

Book a callGet an assessment
★★★★★Google Serving NY · NJ · CT
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