The short version.
How we bill, respond and hand off is on the plain-English terms.
How we work with you.
Monthly Managed IT with security built in, plus projects when you change or grow.
Managed IT
One monthly price for commercial offices
- ✓Monitoring 24/7 on covered systems
- ✓Patching, security basics, and backup oversight
- ✓Help desk during business hours; emergencies escalated
- ✓Microsoft 365 day-to-day admin and vendor coordination
- ✓Plans from $995 a month. See pricing
Security included
Detection on every computer in both plans. The full security layer in Complete
- ✓MFA and identity hardening for Microsoft 365 / Google
- ✓Email filtering and safer defaults (Complete)
- ✓Managed detection and response on every computer
- ✓Cloud backup of mail and files, restore-tested (Complete)
- ✓Inside Managed IT. The full layer is the Complete plan
Projects
Scoped, one-time work when the office changes
- ✓Business networking and Wi-Fi
- ✓Office build-outs and moves
- ✓Cameras and access control
- ✓Business phones
- ✓Home Wi-Fi as a project only (not monthly coverage)
Rated 5.0 on Google by local offices. On the first call you see how we work and we tell you if we're the right shop for you.
IT services, under one roof.
Help desk ticket, firewall, new-hire laptop, office move. One company handles all of it, so there is one number to call and one person who answers for it.
IT Support
Fast, friendly help desk. A real engineer, no scripts or hold music.
ExploreCybersecurity
Threat protection, email & identity security, and team training.
ExploreBusiness Networking & Wi-Fi
UniFi Wi-Fi, switching and cabling for offices. Designed, installed and managed, no dead zones.
ExploreHome Networking & Wi-Fi
Whole-home UniFi Wi-Fi for houses. Mesh from $2,500 or wired, tested room by room.
ExploreMicrosoft 365 & Google Workspace
Licensing, MFA, mailboxes & day-to-day support for both suites.
ExploreBackup & Recovery
Restore-tested backups so a failed drive is a non-event.
ExploreVoIP Business Phones
Cloud phone systems that ring at your desk, laptop, or pocket.
ExploreSurveillance & Access Control
UniFi Protect cameras and door access, installed and managed.
ExploreBuild-Outs & Moves
New space or a move? We design and wire it before day one.
ExploreWhat working with us looks like.
Four steps from first call to managed. No long sales process. Your team keeps working while we take over.
Discovery call
Thirty minutes. You tell us what's broken and what you want handled. We tell you whether we're the right shop for it.
Assessment & plan
We map what you have, what's at risk and what it costs to fix. You get a written plan with prices on it.
Onboard & secure
Monitoring, MFA, backups, patching and documentation go in over the first two weeks. Nobody loses a workday to it.
Watched & maintained
Day-to-day support plus monitoring around the clock. You open a ticket. An engineer who already knows your office answers it.
Friday bring-up for an AI office near Union Square.
You deal with the owner.
No call center. You work with the founder on a monthly plan with published prices, and the same person answers for your office every time. About Novaj Tech.
Founder-led
You work with the founder directly, not a call-center queue or a rotating cast of juniors.
Prices published
Plans from $995 a month, with every line in the proposal. No surprise invoices when something breaks.
Watched 24/7
Monitoring 24/7 catches most problems before anyone in the office notices. The rest get a ticket and a real person.
Not for everyone
We take on a limited number of offices so support stays fast. If we're not the right shop for yours, we say so on the call.
"As the head of IT operations for our company, I entrusted Besnik with a comprehensive network reset. He executed flawlessly and minimized downtime to our daily operations, faster speeds, greater reliability, and enhanced security. His technical proficiency and clear communication make him invaluable to any organization."
"Novaj Tech was quick and efficient getting us back into our servers. Besnik was knowledgeable and well-spoken, he's managing and maintaining our office networks now. Great team and very professional."
"From the planning and budgeting stage to the install, Besnik was responsive, patient, and efficient. He took the time to explain things and was always on time. I couldn't have asked for a better experience."
"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."
"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."
"Our office Wi-Fi was a constant headache, slow, spotty, video calls dropping. Besnik diagnosed it, explained everything clearly, and had us running fast and stable in no time. The difference is night and day."
"The Wi-Fi at my office wasn't working properly. Besnik came quickly and fixed the entire system. We haven't had a single problem since. Amazing service."
"In under three hours he upgraded our entire network and migrated 20+ devices automatically. I'm sure there are less expensive consultants, but his work ethic and attention to detail make him worth every single penny."
"I went through five different technicians to compare knowledge and price. Besnik was, hands down, the best. He hardwired six TVs through the walls and took the time to teach me how to manage my own network. 10/10."
Industries we know well.
Medical, legal, accounting, and more. Each industry page gets into the tools and risks that matter.
Not on the list? We probably still fit, just ask.
Questions, answered straight.
No jargon, no runaround. If yours isn't here, ask us directly. You'll get a real answer.
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