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Monthly managed IT for offices that need it handled.

Commercial offices in Westchester, NYC, NJ, and CT.

We look after the computers, email, Wi-Fi, security and backups for offices of 5 to 50 people. Plans start at $995 a month, you work directly with the founder, and the first call is free.

We’ve kept the technical details off this site so it’s easy to follow. If you want them, Besnik is glad to go into as much detail as you like on a call.

★★★★★Google Founder-led Rated 5.0 on Google
An example of scheduled updates, backups and alerts at a 15-person office, sped up.

An example night for a 15-person office

  1. 7:12 PMSuspicious download on a laptopQuarantined
  2. 11:40 PMUpdates due on 15 computersInstalled
  3. 2:00 AMNightly backup, files and emailBacked up
  4. 4:18 AMServer drive starting to failCaught early
Ready by 8 AM.
Clear pricingWritten change ordersYou work with the founder5.0 on Google
Reviews

What our clients say

★★★★★Google ★★★★★Thumbtack
★★★★★

"Novaj Tech was quick and efficient getting us back into our servers. Besnik was knowledgeable and well-spoken, he's managing and maintaining our office networks now. Great team and very professional."

Arjan Muhametaj
★★★★★

"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."

Evan Blitzer
★★★★★

"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."

Ross Bauer
★★★★★

"In under three hours he upgraded our entire network and migrated 20+ devices automatically. I'm sure there are less expensive consultants, but his work ethic and attention to detail make him worth every single penny."

Martin Dluzansky
★★★★★

"I went through five different technicians to compare knowledge and price. Besnik was, hands down, the best. He hardwired six TVs through the walls and took the time to teach me how to manage my own network. 10/10."

Jonard Bolante
Who we serve

Industries we work with

Each industry page covers the software and risks that come with that kind of office.

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Law FirmsAccounting & FinanceMedical OfficesReal EstateConstruction & TradesNonprofitsProfessional ServicesRetail & Hospitality
Besnik Novaj, founder of Novaj Tech, Pelham NY
Pelham, NY, HQ
How Novaj Tech started

Ten years in enterprise IT, now working with local offices.

I’m Besnik Novaj, and I founded Novaj Tech in January 2021. Before that, I spent more than a decade in enterprise IT, running campus networks for 4,000+ users.

During COVID I saw how local offices ran their IT. Logins were wide open, and people only reached out after they’d been hacked. I started Novaj Tech to give those offices the same protection big companies have, at a price that makes sense for them.

Five years later, I’m still on every job.

Besnik Novaj, Founder, Novaj TechConnect on LinkedIn
FAQ

Common questions

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What exactly is "managed IT"?
Ongoing care for your office IT, from computers and email to security, backups and the network. We watch everything in the background and help your team during business hours. Two plans start at $995 a month.
How does the pricing work?
Two plans, Essentials and Complete, from $995 a month. That’s our minimum, and it usually covers an office of up to about 6 people. Onboarding is a one-time fee equal to one month. The pricing page explains how it works.
Do you do one-off projects too?
Yes. You can start with a project, like a build-out, a move or a security clean-up. Hardware and projects are always quoted separately and in writing.
How does support work?
You send a request during business hours and get help from someone who already knows your setup. Emergencies go first, and our monitoring often spots problems before you notice them.
Is there a contract?
Twelve months minimum, with 60 days’ notice to end it. You keep your passwords and documentation either way.
Get started

Book a free call

In 30 minutes you’ll know whether we’re a good fit for your office, and what it would cost.

★★★★★Google Serving NY, NJ and CT
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