From our Pelham, NY headquarters, I deliver reliable IT, networking and security for small and mid-sized businesses across New York, New Jersey and Connecticut, from full managed IT to Wi-Fi and network deployments. You work with me. For cabling and build-outs I bring a vetted crew. No junior techs, no call center.
I’m Besnik Novaj, and I founded Novaj Tech in January 2021. Before that, I spent more than a decade inside enterprise IT, multi-site campus networks serving 4,000+ users, 2,000+ managed devices, 30+ virtualized servers, and the kind of security and compliance work most small IT shops never touch.
When COVID reshaped how every business runs, I started looking closely at the average local business, and what I found was alarming. Everyone was a local admin on their own machine. Whole offices were running the Home edition of Windows. “Security” was the McAfee trial that came with the computer. Every password was some version of Pizza123, nobody had MFA turned on, and the only time I’d hear from someone was after they’d already been hacked.
That’s the opportunity I built Novaj Tech around: give small and mid-sized local businesses the same security and management the big enterprises run, proper identity, MFA, monitoring, patching and backup, without paying an enterprise fortune for it.
What started as one engineer is now a trusted IT partner for businesses across New York, New Jersey and Connecticut, with strong ratings on Google and Thumbtack and hundreds of five-star reviews since 2021.
More than a decade in the kind of environments most local IT shops never see, now the standard behind every office, restaurant and practice we serve.
Ongoing support, monitoring and management for businesses that want predictable, reliable IT.
Wired and wireless network design, structured cabling, VLANs, firewalls and redundancy planning.
Fixing dead zones and designing Wi-Fi for offices, restaurants, retail and high-end homes.
User onboarding and offboarding, licensing, security configuration and identity management.
For clients who prefer per-visit help: troubleshooting, conference rooms and break/fix.
UniFi Protect camera systems and network security, integrated with your infrastructure.
Every engagement is led personally by me. You work with me, not a rotating cast, so you get senior-level engineering and one clear point of ownership, from the first conversation to the final walkthrough.
For larger jobs, we coordinate a vetted crew of trusted technicians, including dedicated low-voltage specialists for structured cabling, so a full network build is handled in one pass without sacrificing quality control. We translate technical decisions into business outcomes, document what we deploy, and stand behind it.
You see how we work. We see if we're the right partner.
3-50 person offices in NY/NJ/CT → Book a call
Hundreds of five-star reviews · Pelham, NY · (914) 714-4312