What we help with
Support is billed by the hour, depending on the job, and parts are billed with the invoice. More on the pricing page, and billing details on the plain-English terms.
For everyday requests, email support@novaj.tech. For emergencies, call or text (914) 714-4312.
Senior-led support
You reach a senior engineer and get a short note on what was done and why.
Remote or on-site
Most fixes take minutes over a remote connection, often the same day. When hardware needs hands, we come to you.
Networking & Wi-Fi fixes
We find and fix dead zones, dropped connections and slow Wi-Fi.
Device setup
We set up new computers, printers, phones and accessories.
Home Wi-Fi projects
Whole-home Wi-Fi is separate project work. See Home Wi-Fi.
Advice first
Sometimes the fix is free and takes one phone call.
Help when you need it
"Besnik deeply understood our needs, documented a clear technical plan, and executed high-quality work within his estimated timeline. He made the entire process smooth from start to finish."
"The Novaj Tech team is knowledgeable, responsive, trustworthy, and patient, exactly what we value most when keeping our critical systems running. We couldn't ask for more."
"Our office Wi-Fi was a constant headache, slow, spotty, video calls dropping. Besnik diagnosed it, explained everything clearly, and had us running fast and stable in no time. The difference is night and day."
Managed IT covers all of this on a monthly plan from $995, and catches problems before they cost you a day.
Explore Managed ITWhat a fix looks like on site.
Real photos from our jobs. Each one links to the full write-up.
Book a 30-minute call
You'll find out whether we're a fit for your office, and what it would cost.
For offices of 5 to 50 people in NY, NJ and CT.
Rated 5.0 on Google from 100+ reviews. Pelham, NY, since 2021. (914) 714-4312