Buildings, freight elevators and certificates of insurance
Most Manhattan buildings want a certificate of insurance before we walk in. We send that before the visit and plan around freight elevator windows and building approvals. On a recent Union Square job, the certificate and building approval took about a day. Suites in these buildings are where the desk phones go. Where a building has a shared riser, we still plan the visit around the certificate of insurance and the freight elevator window.
Moving the number you already use
Moving an existing number usually takes a few weeks, depending on the phone companies. A new system is usually live within a week of the phones arriving. Setup is one price, quoted in writing after a short call. The phone provider bills the monthly service at their own price. Phones are quoted with the project. Changes after the switch are billed hourly unless the office has a managed plan.
What happens on install day
The desk phone, the computer app and the mobile app are put on the one number people already call. The auto-attendant, menus, voicemail to email, call routing and after-hours rules are set on that same system. RingCentral is the system we recommend to clients. Quo is what we use for our own line. We do not sell either as a partner, reseller or certified dealer.
Looking after the phones with the rest of the IT
For managed clients, monitoring is 24/7. Support is Monday to Friday, 9 to 5, and emergencies are escalated. After the switch, changes are billed hourly unless the office has a managed plan. We set up desk phones for a medical office in Paramus, NJ, alongside the network, cameras, computers and email, over about five weeks in May and June 2026.
New York City neighborhoods we serve
We work across the five boroughs for offices of 5 to 50 people. These are neighborhoods where we go. Naming one is not a claim that we have a client there.
Common questions
Do you move the number our office already has?
Yes. Moving an existing number usually takes a few weeks, depending on the phone companies.
How soon is a new phone system live?
A new system is usually live within a week of the phones arriving.
What does a business phone install cost?
Setup is one price, quoted in writing after a short call. The phone provider bills the monthly service at their own price. Phones are quoted with the project. Changes after the switch are billed hourly unless the office has a managed plan.
Have you set up phones for a medical office?
Yes. We set up desk phones for a medical office in Paramus, NJ, alongside the network, cameras, computers and email, over about five weeks in May and June 2026.
Book a 30-minute call.
The first virtual call is free. We quote the setup in writing after that call.
Book a call